Wig.com Returns: All You Need to Know
Wig.com Returns: All You Need to Know
Shopping for a wig can be a daunting task, especially if you're not sure what to expect. That's why we've put together this comprehensive guide to our wig.com returns policy, so you can shop with confidence.
How Do I Return a Wig?
Returning a wig to wig.com is easy. Simply follow these steps:
- Contact our customer service team within 30 days of receiving your order.
- Provide them with your order number and the reason for your return.
- You will receive a return authorization number and instructions on how to ship your wig back to us.
- Pack your wig securely in its original packaging, along with the return authorization number.
- Ship your wig back to us within 15 days of receiving your return authorization number.
What Are the Return Conditions?
To be eligible for a return, your wig must be:
| Condition | Details |
|---|---|
| Unworn and unaltered | The wig must not have been worn, cut, or styled. |
| In its original packaging | The wig must be returned in its original packaging, including all tags and labels. |
| Within 30 days of purchase | The wig must be returned within 30 days of the purchase date. |
What Are the Return Options?
You have two options for returning your wig:
| Return Option | Details |
|---|---|
| Full refund | You will receive a full refund for the price of the wig. |
| Exchange | You can exchange your wig for a different style or color. |
Why Return a Wig to Wig.com?
There are many reasons why you might want to return a wig to wig.com, such as:
- The wig does not fit properly.
- The wig is not the right color or style.
- The wig is damaged.
- You simply don't like the wig.
No matter the reason, we want you to be happy with your purchase. That's why we offer a hassle-free return policy that makes it easy to return or exchange your wig.
Wig.com Returns Success Stories
Here are a few success stories from our customers who have returned wigs to wig.com:
- "I ordered a wig from wig.com, but it was too big. I contacted customer service, and they were very helpful. They sent me a return authorization number, and I shipped the wig back to them. I received a full refund within a few days." - Sarah J.
- "I ordered a wig from wig.com, but it was not the right color. I contacted customer service, and they were very helpful. They sent me an exchange authorization number, and I shipped the wig back to them. I received a new wig in the correct color within a few days." - Mary S.
- "I ordered a wig from wig.com, but it was damaged. I contacted customer service, and they were very helpful. They sent me a replacement wig immediately." - John D.
Wig.com Returns: Conclusion
We hope this guide has answered all of your questions about our wig.com returns policy. We want you to be happy with your purchase, so please don't hesitate to contact us if you have any questions or concerns.
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